Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-fragrance-system-repair.collision-talk.com (referred to as “Mercedes Fragrance System Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from visitors to our website and users of our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  1. User Accounts: When you create an account with us or use our services as an authorized user, we collect account-related information such as username, email address, and password.
  2. Payments and Financials: We securely process payment information, including card details, for transactions made through our platform.
  3. Purchase History: Details of your purchases, order numbers, and product preferences are recorded.
  4. Device Information: We may collect unique identifiers from your mobile device or browser to enhance user experience and analyze website performance.
  5. Location Data: With your consent, we can access your location for personalized service offerings.
  6. Feedback and Reviews: Your feedback, reviews, and ratings help us improve our services.
  7. Social Media Integration: If you choose to log in through social media accounts, we may collect information from those platforms.
  8. Product Interaction: We track interactions with products on our website for personalization and marketing purposes.

Personal Data Collection

The types of personal data collected by Mercedes Fragrance System Repair include:

  • Identifiable Information: This includes your name, email address, phone number, and physical address.
  • Payment Details: Credit/debit card information used for transactions.
  • Financial Records: Banking information (if provided) for secure financial processing.
  • Purchase Data: Items purchased, quantities, and associated costs.
  • Device Identifiers: Unique device IDs, IP addresses, and browser types.
  • Location: Geolocation data with your consent for location-based services.
  • Feedback Content: Written or verbal comments and suggestions.
  • Social Media Profiles: User names, profile pictures (if shared), and posts relevant to our services.
  • Product Interactions: Product names, descriptions, and user engagement metrics.

Cookies and Similar Technologies

We employ cookies and similar technologies for several reasons:

  • Strictly Necessary: These ensure basic functionalities of our website and apps, such as secure login and account management.
  • Preference Cookies: Remember your preferences, language settings, and customizability choices.
  • Analytics Cookies: Help us understand user behavior and improve the website’s performance.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control tracking activities.

Data Retention and Deletion

Mercedes Fragrance System Repair keeps personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data:

  • Account Information: Retained while your account is active and for a reasonable time after its closure (to comply with legal obligations).
  • Payment Details: Stored securely for transaction history and fraud prevention, in accordance with payment processors’ policies.
  • Purchase Data: Kept for billing purposes and to personalize future shopping experiences.
  • Other Personal Data: Retention periods vary depending on the purpose of collection but generally do not exceed what is necessary or required by law.

Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing industry-standard encryption for secure data transmission.
  • Partnering with trusted third-party processors who adhere to strict security protocols.
  • Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Team via the provided email or postal address. We will respond to your requests in a timely manner, as required by applicable law.

Changes to Policy

Mercedes Fragrance System Repair reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding privacy and data protection:

By using our services and providing your personal information, you consent to the collection, use, and disclosure of data as outlined in this Privacy Policy.